Privacy Policy

The Access Group, a leading business solutions and software provider for mid-sized organisations, announced the acquisition of Acteol on the 4th of March 2021, The UK’s leading provider of CRM software and contracted marketing managed services to the hospitality, leisure, travel, and gaming sectors. Acteol will be incorporated into The Access Group’s Hospitality division, which delivers an industry leading hospitality management suite that transforms the guest experience for more than 1,500 customers in the UK. Acteol are constantly striving to provide excellent service to its customers and business partners, and in doing so build long-lasting relationships. To achieve this, we occasionally need information about you when you visit our Web site. When you visit our web site, you may be providing us with information about your visit in two ways: Statistics collected as you browse Organisational and personal information you knowingly give us. Because we respect your right to privacy, we want you to be aware of how we handle this information.

Privacy Policy

We assure you that we do not sell the names and addresses of our users to outside vendors. We do: Safeguard user information from unauthorised access. Collect, maintain and use information as necessary to provide targeted products and services to meet user needs. Honour user requests to be removed from our telephone or mail lists in a timely manner. Maintain confidentiality of user information when undertaking projects with other companies. We have always valued privacy, and we reinforce this belief throughout our organisation. Your information will be protected as described unless the specific web page says otherwise. If you have further questions about our privacy policy, please contact us.

Information we are collecting and WHY

Statistics Collected as You Browse Our Web Site As you browse the site, our Web servers collect information about your visit, not about you personally. Via Web server logs, we monitor statistics such as: How many people visit our Web site. Which pages people visit on our Web site. From which domains our visitors come (e.g. "", ""). Which browsers people use to visit our website. While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our website, to monitor its performance, and to make it easier for you and other visitors to use.

Organisational and Personal Information You Knowingly Give Us

Within our website, you may be asked to give us personal or organisational information in order to receive information about a product or service. This information may range from your postcode to a specific phone number, email address, mailing address and organisation URLs.

Use of the Information this Site Gathers/Tracks

Your IP address and Host Name Our Web site logs Host Names (or IP addresses when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analysed to maintain systems and information security and allow us to constantly improve the value and the availability of the Web content.


How we use Cookies; We use Cookies to help improve your experience whilst you are visiting our site. We use Cookies to help understand anonymous usage of our site. Sharing of the Information this Site Gathers/Tracks The information you submit is only shared with third parties if it is necessary to complete your request, provide you with access to downloadable software, or as required by law.

Links to Other Sites

Our Web site contains links to other Web sites. Please be aware that our privacy policy does not apply to these other sites

Removing your data

If you no longer use our services and products and wish us to delete your personal data we will do this if there are no legal or statutory regulations requiring us to keep this information, Alternatively, you can contact the Data Controller regarding any of your data protection rights by sending an Email to